Tim Challender Photography Tim Challender Photography

Frequently Asked Questions

How does booking work?

Fill out the booking form and sign the contract that follows. From there I'll follow up personally to finalize your package and pricing.

What if my project doesn't fit a standard package?

Book a paid consultation instead — a short video call where we'll talk through exactly what you need. A $5 fee reserves your slot. From there I'll put together a custom project and pricing just for you.

How much is the deposit?

Once your package is finalized, 50% is due as a deposit to lock in your date, with the remaining 50% due 3 days before your session.

What's your cancellation policy?

Deposits are non-refundable. You can reschedule once at no charge with at least 14 days' notice. Cancellations within 7 days of the session forfeit any balance paid.

How long until I get my photos?

Portrait sessions are typically delivered within 10–14 business days. Full-day event coverage can take a bit longer given the volume of images.

Can I use my photos on social media?

Yes — delivered images come with a personal-use license, so sharing them online is completely fine. Commercial or business use requires a separate license; details are in the contract.

Do you travel for sessions?

Yes, within reason — mention your location when booking and we can sort out any travel details together.

Can I pay in cash?

Card and bank transfer are the easiest options, but cash can be arranged by mutual agreement — just mention it when we're finalizing details.